*For hygiene and quality assurance all purchases made online, are FINAL. Purchases cannot be returned, exchanged or refunded.

Shipping Policy

Shipping Fees

We currently only ship within Ontario, Canada.

Strands Hair Design offers standard FREE SHIPPING for all orders over $250.00 (after discounts and before taxes).

Shipping fees for orders below $250.00 (after discounts and before taxes) is $30.00 (flat-rate).

Delivery Times

Please allow 2-8 business days for delivery. 

Out of Stock

Some products offered may be temporarily out of stock. In such a case,  we will contact you by phone, text or email to inform you of any shipping delays. If your order contains a combination of available products and out of stock products, we will ship the entire order once all products are back in stock.